# HANDORU > HANDORU is a front desk for service businesses (salons, studios, guesthouses, clinics and similar). It answers customers on WhatsApp, Instagram and website chat, and gives customers' AI assistants a structured way to find, ask and prepare bookings. Nothing is booked until the customer confirms. ## Products - [HANDORU for people](https://handoru.ai/people): the branded front desk inside messaging apps. Answers, qualifies, books into the business's existing calendar, hands off to staff. - [HANDORU for agents](https://handoru.ai/agents): per-business agent card, llms.txt and MCP endpoint, plus a directory across businesses. Early access. ## Rules agents should know - Agents may read business information, catalog, prices and availability, and may prepare a booking. - A prepared booking stays pending (`input_required`) until the customer confirms on WhatsApp or by link. - Prices and availability always come from the business's own systems at request time. - Each business chooses agent access: off, read only, or bookable. ## Contact - Email: hello@handoru.ai - Pilot: https://handoru.ai/join-pilot