Learn the business
We start from approved public information and what your team verifies. This creates Preview Mode, not transactional authority.
04 / How it works
From your business to a working agent.
We configure the knowledge, systems, permissions, and channels around one real customer journey, then test it with your team.
See the five steps ↓Guided configuration
Five steps. One accountable path.
The first build stays narrow enough to inspect. Each capability is added only when its data, permission, execution, and fallback are clear.
Connect the source of truth
Booking, calendar, commerce, CRM, and checkout remain authoritative. HANDORU reads and acts through supported connections.
Set permissions
Choose what the agent may answer, prepare, execute, or escalate. Sensitive work keeps an explicit human boundary.
Open customer channels
Connect the messaging surfaces that matter to the pilot. Identity, delivery, and handoff are tested before launch.
Run a real journey
The agent understands the request, checks live state, asks for confirmation, executes, verifies, and records the result.
The journey in motion
A request becomes a verified outcome.
The phone demonstration uses the approved HANDORU prototype recording. The surrounding area stays clear so the interaction, not decoration, carries the section.
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