For the owner who still knows every customer by name.
For the team whose inbox gets busy before lunch.
For a service operation with serious message volume.
For the rollout that needs a plan, not another checkbox.
Start with what you use today. Move up when the messages pile up, not because a spreadsheet told you to.
| Included | Solo€49 | Studio€99 | Business€249 | EnterpriseFrom €399 |
|---|---|---|---|---|
| Customer conversations each monthA conversation is a customer request handled in one message thread. Before billing starts, we show you exactly how your usage will be counted. | 300 | 1,000 | 5,000 | Planned with you |
| WhatsApp service updatesUseful, non-promotional messages a customer expects, such as a booking confirmation, reminder, receipt or schedule change. WhatsApp calls these utility templates. | 150 | 500 | 2,500 | Planned with you |
| Chat on your websiteA HANDORU chat bubble on your website, so customers can ask questions without downloading another app. | Included | Included | Included | Included |
| Your WhatsApp numberConnect the number your customers already know. It remains your business number; HANDORU does not take ownership of it. | Connect 1 | Connect 1 | Connect 1 | Plan together |
| Instagram messagesLet HANDORU answer Instagram Direct messages and pass unusual requests to the same team inbox. | Not included | Connect 1 | Connect 1 | Plan together |
| More WhatsApp or Instagram accountsFor businesses with more brands or numbers. We confirm what can be connected before you pay; a planned connection is never presented as live. | Not included | Not included | As available | Plan together |
| Team inbox and human takeoverYour staff sees the conversation and can step in when a customer needs judgment, reassurance or an exception. | Included | Included | Included | Included |
| Your business contextThe practical truth HANDORU needs to represent your business well: your services, prices, opening hours, policies and the way you speak to customers. You review it, then HANDORU uses it to give answers that sound like your business, not a generic bot. | Included | Included | Included | Included |
| Business locationsA location is one branch or operating site with its own practical details. Multi-location rollouts are planned with you before they are promised. | 1 included | 1 included | 1 included | Plan together |
| Dedicated support personOne HANDORU support person who knows your business and stays your point of contact when you need help. | Not included | Not included | Not included | 1 included |